Shipping Policy

Shipping Policy

We are committed to providing a seamless shopping experience, including efficient shipping. Please take note of our shipping policy:

Dispatch Time: Orders made before 1 pm (GMT) on a business day will be processed and dispatched from our UK warehouse on the same day. Orders placed after 1 pm will be processed on the following business day.

Shipping Methods: Our standard shipping methods include reliable and expedited options. UK shipping times typically range from 1-3 business days, with the majority of orders arriving on the second business day. Please allow a maximum of 3 business days for delivery.

International Shipping: We offer international shipping within the European Union (EU). International orders may take longer to arrive, and shipping times can vary based on the destination.

Shipping Costs: Shipping costs are calculated during the checkout process based on the destination and the selected shipping method.

Tracking Information: Once your order is dispatched, you will receive an email confirmation with tracking details to monitor the status of your shipment.

Order Changes and Cancellations: Please note that changes to orders or cancellations are not possible once dispatched. Review your order carefully before confirming your purchase.

Delays and Exceptions: While we strive to meet delivery times, unforeseen circumstances like weather conditions or carrier delays may cause exceptions. Your understanding in such cases is appreciated.

Customs and Duties (International Orders): Customers are responsible for any customs duties or taxes associated with international orders.

If you have questions or concerns, contact our customer support team at simsolutions@gmail.com